The Bihar RTPS (Right to Public Services) is an initiative by the Government of Bihar aimed at improving governance, increasing transparency, and ensuring timely delivery of public services to the citizens of the state. This program is part of a larger effort to streamline administrative processes, reduce corruption, and make the government more accessible to the common people. By using technology and simplifying procedures, Bihar RTPS has become a crucial tool in providing various essential services to the residents of the state.
What is Bihar RTPS?
The Bihar RTPS, launched by the Bihar Government, is a service delivery system that mandates government offices to provide certain public services within a specified time frame. The main goal of this initiative is to make services more accessible, reduce delays, and ensure accountability in the government machinery.
Under the RTPS Act, several services are categorized as “Public Services,” and the concerned authorities are bound by law to deliver these services within the stipulated time frame. Failure to do so leads to penalties, including compensation for the applicant, thus promoting efficiency in public service delivery.
Key Features of Bihar RTPS
- Timely Delivery of Services: One of the primary features of the Bihar RTPS system is the guarantee of timely service delivery. The government sets specific timelines for each service, ensuring that citizens get what they need without unnecessary delays.
- Online Accessibility: The Bihar RTPS system is highly accessible via its official website and mobile application. Citizens can apply for services online, track the status of their applications, and even pay fees electronically, making the entire process more efficient and convenient.
- Transparency and Accountability: The RTPS system promotes transparency in government functions. With the service timelines and rules clearly defined, there is less room for manipulation or corruption. Citizens can file complaints if services are not delivered on time, and authorities must address the issue.
- Wide Range of Services: Bihar RTPS covers a vast array of services that are essential for everyday life. This includes services related to certificates (birth, death, marriage, caste, etc.), ration cards, land records, pensions, and various government welfare schemes. It also includes services like issuing of domicile certificates and driving licenses.
- Public Grievance Redressal: The Bihar RTPS system includes a grievance redressal mechanism, allowing citizens to lodge complaints against any delays or problems they encounter while using public services. These complaints are addressed within a set time, ensuring that people’s issues are resolved.
Services Available Under Bihar RTPS
Bihar RTPS covers a wide variety of services, including but not limited to:
- Caste Certificates: Issuance of caste certificates for individuals from reserved categories.
- Domicile Certificates: For confirming the residential status of individuals in Bihar.
- Income Certificates: To verify the annual income of individuals, which is required for many welfare schemes and subsidies.
- Birth and Death Certificates: Issuance of certificates required for legal and administrative purposes.
- Ration Cards: For accessing subsidized food under the Public Distribution System (PDS).
- Land Records and Patta Certificates: For obtaining information related to land ownership and property rights.
- Welfare Schemes: Beneficiaries can apply for various government welfare schemes through RTPS, ensuring quicker access to aid.
- Pension and Other Welfare Schemes: Applications for senior citizen pensions, widow pensions, and other similar programs.
How to Apply for Bihar RTPS Services?
The Bihar RTPS process is designed to be user-friendly and accessible. Here are the basic steps to apply for a service under the RTPS system:
- Visit the Official Website or App: Citizens can access the RTPS services through the official website or the mobile app. Bihar RTPS
- Select the Service: Once logged in, users can choose from a list of available services, such as caste certificates, income certificates, etc.
- Fill in the Application Form: Applicants need to fill in the required details in the online application form. Documents may also need to be uploaded depending on the service.
- Pay the Application Fee: Some services under the RTPS system require payment. The fee can be paid online using various payment methods.
- Track the Application Status: After submission, applicants can track the status of their application online. They will be notified once their request has been processed.
Important Direct Links
Domicile Certificate
| Domicile Certificate (Block level ) | Click Here |
| Domicile Certificate (Sub- division level ) | Click Here |
| Domicile Certificate ( District level ) | Click Here |
Caste Certificate
| Caste Certificate (Block level ) | Click Here |
| Caste Certificate (Sub- division level ) | Click Here |
| Caste Certificate ( District level ) | Click Here |
Income Certificate
| Income Certificate (Block level ) | Click Here |
| Income Certificate (Sub- division level ) | Click Here |
| Income Certificate ( District level ) | Click Here |
Non Creamy Layer Certificate ( for the purpose of Gov. of Bihar )
| Non Creamy Layer Certificate (Block level ) | Click Here |
| Non Creamy Layer Certificate (Sub- division level ) | Click Here |
| Non Creamy Layer Certificate ( District level ) | Click Her |
Non Creamy Layer Certificate ( for the purpose of Gov. of India )
| Non Creamy Layer Certificate (Block level ) | Click Her |
| Non Creamy Layer Certificate (Sub- division level ) | Click Her |
| Non Creamy Layer Certificate ( District level ) | Click Her |
| Birth Certificate | Available at Block level public Centre |
| Death Certificate | Available at Block level public Centre |
| Character Certificate | Click Here |